Hiring Teams
Support docs for recruiters, hiring managers, and admins.
112 articles
- How to create an AssessmentA step-by-step guide on creating an Assessment
- Assessment: Invite candidates to complete an AssessmentHow to invite candidates to complete an Assessment
- Using the Assessment Link in Your Recruitment ProcessHow to insert a HiPeople Assessment invitation link into your recruitment comms.
- Assessments: Re-order testsHow to easily re-order the tests within an assessment
- Using Custom Assessment QuestionsDetails on how to use Custom Text, Multiple Choice and Video questions in Assessments
- Assessment Engagement & Performance AnalyticsInformation about HiPeople's Candidate Engagement and Performance Analytics
- Styling Custom Assessment QuestionsInformation on how to edit/style Custom Assessment Questions
- Preview Test/Assessment QuestionsHow can I see the questions in a Test?
- Typing Test scoring
- Assessments OverviewAn in depth view of our Assessments and associated FAQs
- DISC Interpretation GuideHow to work with your HiPeople DISC results in practice
- File upload questionsLearn how to use file upload questions to make the most of your custom questions.
- How to send Assessment results to candidatesA step-by-step guide on how to manually or bulk share Assessment results with candidates
AI Interviews
Everything you need to deploy and manage AI Interviews at scale.
- Set up a job with AI InterviewsThis guide will help you set up your first AI-powered Interview to save time, improve consistency, and supercharge your hiring process.
- How to Create and Configure an AI Interview Agent
- How HiPeople’s AI Interviews Evaluate CandidatesLearn how HiPeople AI Interviews use structured interviewing principles, role-specific competencies, and evidence-based scoring to evaluate candidates fairly, consistently, and transparently.
Resume Screening
Everything you need to deploy and manage AI resume screening at scale.
- Set up a job with AI Resume ScreeningThis guide will help you set up your AI-powered resume screen to save time, improve consistency, and supercharge your hiring process.
- Writing clear promptsLearn how to write clear screening prompts that help HiPeople’s AI accurately evaluate resumes and match candidates.
- Supported languagesHiPeople AI Resume Screening supports resume and application processing in 113 languages, including major global languages such as English, Spanish, French, German, Chinese (Simplified & Traditional), Arabic, Hindi, and many…
- How to Review Candidates in AI Resume ScreeningThis guide walks you through each step of the Resume Screening results
- Fraud Signals for AI Application ScreeningFraud Signals in the HiPeople Application Screening help you identify potentially fraudulent or misleading applications so you can focus on the most relevant candidates.
- Candidate Reference Check statusDefinitions of the different Reference Check statuses
- Talent PoolHiPeople's Talent Pool feature allows recruiting teams to build a list of future candidates from current reference givers.
- Reference Feedback: Update required references
- Export results as a PDFHow to export reference data as a PDF document for sharing
- Reference Feedback: Invite a reference on behalf of a candidate
- Reference Feedback: Candidate invitation/portal linkHow to obtain the candidate invitation link to the HiPeople portal if it has expired or if the candidate didn't receive the invitation email
- Reference Feedback: Sharing reference results (one off)How to share reference results with internal stakeholders who do not have a HiPeople account. This is ideal for one-off sharing.
- Reference Feedback: Commenting on CandidatesHow to use the Comment feature within HiPeople Reference Checks
- Reference Feedback: Fraud DetectionInformation about the steps HiPeople takes to detect any fraudulent activity on our platform.
- Analyse a candidate's reference feedback
- Collect targeted references
- Reference Feedback: Update Candidate email addressHow to edit/change/update a candidate's email address. This is useful in case it was entered incorrectly or is getting caught in junk/spam
- How to create a Reference CheckA step-by-step guide on creating a Reference Check
- Reference Feedback: Send a manual reminder to candidatesHow to send a manual reminder to a candidate to enter their reference details if they haven't invited their references yet
- Reference Feedback: Manually mark candidate as completedHow to manually mark a reference check as completed early (before all references completed) to activate the PDF export option.
- Reference Feedback: Archive (delete) a candidate
- Reference Feedback: Preview a reference checkSee what a reference check looks like for the referee or candidate
- Reference Feedback: Invite candidates to complete a reference checkHow to invite candidates to complete a reference check
- Reference Check: Job Title VerificationHow to enable Job Title Verification for Reference Checks
- Reference Check: Custom Question auto fieldsMacros that can be used in Reference Check Custom Questions to auto fill certain data like that Candidate Name/ Job Title/ Reference name
- Reference Check Reports/StatsUse HiPeople's Reports Page to drill into stats and insights about how your team is using the Reference Check product
- Reference Check - HiPeople ScoreInformation about how to read and interpret the Reference Check HiPeople Score
- Reference Feedback: Delete or Edit an invited RefereeInformation about how to edit or delete an invited referee
- Reference Check: Relationship VerificationA clear and reliable way to confirm candidate–reference connections
- Candidate Experience FeedbackHiPeople's candidate experience feedback product makes measuring and improving candidate experience easy for your organization.
ATS Integrations
Everything you need to connect HiPeople to your ATS.
- Choosing the Right Way of ATS IntegrationUnderstand the difference between push and pull integrations, and choose the setup that works best for your hiring workflow.
- ATS Integrations (Overview)
- Send from ATS (Push Integration)
- Automate in HiPeople (Pull Integration)
- ATS SyncAutomatically import and synchronize jobs from your connected Applicant Tracking System (ATS) to HiPeople.
- ATS Integration Troubleshooting GuideQuick explanations for the most common issues you may encounter when syncing data from your ATS to HiPeople.
Single Sign-On (SSO)
Set up secure, simplified login for your team with SSO.
Other Integrations
Set up integrations with your existing tools to extend and automate your hiring workflow.
Updates
Product updates, outlook, and changes