Prerequisites
1. Access to HiPeople AI Resume Screening
Paid feature only:
AI Resume Screening is part of our premium offerings.Check with your HiPeople Customer Success Manager (CSM) to see if it’s included in your plan.
If it’s not included, your CSM can help you explore upgrade options.
2. Supported ATS Integration Required
HiPeople AI Resume Screening currently works with selected ATS integrations only.
Check if your ATS is supported in the overview below:
If it’s not, reach out to your CSM to learn:
If support is on the roadmap.
How to submit an integration request.
Enable integration:
If it’s your first time — welcome! You can review the setup guides on the following page: ATS Integrations (Overview)
If you already have a supported ATS integrated, double-check that permissions are correctly set.
Your CSM can assist you if adjustments are needed.
Once connected, enable Job Seeding to sync your job data.
Configure Your Job With the AI Interview Module
The first step is to locate the job you want to enable AI Interview.
By enabling the ATS Sync feature, all the jobs you create in your ATS will automatically populate in HiPeople, so your first step is to locate that job in your Jobs (https://app.hipeople.io/roles) page.
Any new job will show a warning message, which is an indicator that it needs to be set up.
Click on the job that needs to be set up. Review the initial Setup page (job title and description), but no edits are required, so you can click Next step.
Select Add to job on the Interview with AI box to include that module in your job, then click Next step.
If you are also running other automations with HiPeople, such as Assessments, Reference Checks, or AI Resume Screening, you can add them to your job now or later.
Add other team members to the job, then click Next step.
Connect the job in HiPeople to the corresponding job in your ATS.
Select the pipeline stage that will trigger the AI Interview.
The pipeline stages shown on this list should mirror the ones in your ATS's job pipeline.
Click Save Job.
Configure Your First AI Interview
Click on Interviews to finish the job setup.
1. Set Job Criteria
HiPeople AI automatically pulls your job description from your ATS and suggests initial job criteria.
Criteria Structure:
Title: Internal label to stay organized.
Prompt: This defines how the AI evaluates resumes.
Best practices:
Edit or delete any prompt.
A screen requires minimum 2 and up to 10 criteria.
Learn what makes a good prompt vs. a bad prompt here.
2. Select and Instruct Your AI Agent
Select, from the drop-down bar, the Agent you want to lead the conversation for this job.
If you haven't yet created an Agent, visit this page to set up your first one. Each agent can have a different name, avatar, personality, and voice, as well as additional instructions to follow during the conversation with a candidate.
Add applicable instructions that will guide the AI agent's behavior during the conversation. These can include information about the company, benefits, the role, and more.
3. Configure Workflows (Optional)
HiPeople supports bi-directional sync with your ATS, meaning all actions in HiPeople (advancing or rejecting candidates) are automatically reflected in your ATS.
Automation options:
Auto-Reject:
Set a cut-off match score and select a rejection reason (options pulled from your ATS).
Auto-Advance:
Set a high match score threshold and select the stage to automatically move candidates to (stages pulled from your ATS).
Go Live
Once your configuration is complete:
Click the Save & Start Voice Screening button at the bottom of the setup page.
Your HiPeople AI Interview will start running automatically for the defined job.