HiPeople AI Interviews currently works with selected ATS integrations only.

By enabling the ATS Sync feature, all the jobs you create in your ATS will automatically populate in HiPeople, so your first step is to locate that job on your Jobs page.

Any new job will show a warning message, which is an indicator that it needs to be set up.

1. Click on the job that needs to be set up. Review the initial Setup page (job title and description), but no edits are required since this information is populated according to how you set up the job in your ATS, so you can click Next step.

2. Select Add to job on the Interview with AI box to include that module in your job, then click Next step.

If you are also running other automations with HiPeople, such as Assessments, Reference Checks, or AI Resume Screening, you can add them to your job now or later.

2. If needed, add other team members to the job, then click Next step.

4. We will automatically identify and connect the job in HiPeople to the corresponding job in your ATS. Next, you will select the pipeline stage that will trigger the AI Interview.

The pipeline stages shown on this list should mirror the ones in your ATS's job pipeline.

5. If automations are enabled for your organization, you will have the ability to set up Workflows by clicking Add workflow.

6. Click Add rule in the new pop-up box.

7. Select the trigger ("When"), as well as the action ("Then"). Then, click Save.

8. Lastly, on this screen, you can set up a default rejection reason and email template. HiPeople won't proceed automatically (unless you set up an automation on the step above), but rather, these will be the default options when you manually click to reject candidates. You can still adjust this when rejecting candidates.

These are optional, so you can leave them unselected if you wish. Click Next step.

9. If your organization has candidate consent enabled, this screen will show. Here, you are able to opt in to collect candidate consent for each of the products you're setting up for the role.

When enabled, candidates will be asked to provide consent before their application is processed with the selected tools.

Toggle on for the products that you'd like to collect consent for, and then click Next. If you don't want to collect consent for this job, simply click Next without enabling for any product.

10. Candidate-facing customization

In this final step, you can customize the candidate-facing experience, including the messages candidates receive from HiPeople and the branding on the welcome screen they see when they open their invitation link.

Candidate page

Email templates

Customize the emails sent to candidates at each outreach point, for each product added to this job. Click Customize on each product to see which emails can be edited. You can leave them as is to use the standard HiPeople template, or apply a custom template created by your organization admin.

Once you're done, click Save job.

Click Interviews to finish setting up the job.

HiPeople automatically pulls your job description from your ATS and suggests initial job criteria. You'll see the following screen and the process only takes a moment.

Once the criteria are generated, you will be automatically routed to the AI Interview configuration page, with the first batch of criteria automatically populated.

It's important to review all of the criteria to ensure they properly cover what you're looking for in the role. You can click on the three dots on any of the criteria, and then Edit criteria to see and edit its details.

If any of the criteria is not applicable and you want to remove it, you can click on the three dots and select Delete criteria.

Select, from the drop-down bar, the Agent you want to lead the conversation for this job.

If you haven't yet created an Agent, visit this page to set up your first one. Each agent can have a different name, avatar, personality, and voice, as well as additional instructions to follow during the conversation with a candidate.

Next, add applicable instructions that will guide the AI agent's behavior during the conversation. These can include information about the company, benefits, the role, and more.

Instead of waiting for candidates to start the interview, the AI agent can call them directly. If a call goes unanswered, we try again and fall back to the usual invite once the attempts run out.

To enable candidate calling, activate the Call candidates toggle.

Select the time for candidates to complete the interview. Candidates will see this time frame displayed in regular calendar days.

Once your configuration is complete:

Your HiPeople AI Interview will start running automatically for candidates moved to the chosen stage for the defined job.