To enable Checkr from within HiPeople, you must have Admin access to both, Checkr and HiPeople.
If your company does not yet have a Checkr account, one must be created for the integration with HiPeople.
If your company does have a Checkr account, you can follow the same steps and sign in instead of signing up at step 3.
Step 1: Open Organization Settings
Log into your HiPeople account. Click the top logo in the sidebar to open the dropdown menu, and navigate to your organization settings.
Step 2: Connect Your Checkr Account
Click the “Connect Checkr account” button in the settings page.
Step 3: Checkr Sign In or Sign Up
Step 3a (new Checkr customers only):
If you do not have an existing Checkr account, click “Set up a Checkr account” and “Continue”.
Enter your contact and business information and click “Continue”.
Enter your payment details and click “Continue”.
Note: Invoices for background checks will come directly from Checkr and not from HiPeople. Payment information may be edited on the Checkr dashboard after the account has been created.
Next, click “Submit account” to submit your account to Checkr for authorization. Once the credentialing process is complete, Checkr will notify both HiPeople and you, and you may begin ordering background checks through HiPeople.
Credentialing typically takes 1-2 business days. If Checkr needs additional information, they will reach out to you directly by email.
You will be redirected back to HiPeople. In your organization settings, you will see a pending Checkr approval message until your account is credentialed. Once the account is approved, the message will disappear, and you will be able to start using Checkr with HiPeople.
Step 3b (customers with existing Checkr accounts only):
Here, existing customers can click “Sign in”, then “Sign in with Checkr”.
Log in with your Checkr account details.
Continue with “Click here to connect”.
You will be redirected to HiPeople. As long as your account is credentialed for Checkr usage, you will be able to start using Checkr with HiPeople. Otherwise, you will see a pending Checkr approval message until your account is credentialed.